Privacy Policy

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Effective Date: 4/01/2026

Cincy Pro Home (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, CincyProHome.com.

This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices regarding your information.

When you use our website or submit a request for service, we may collect:

• Your name 
• Phone number 
• Email address 
• ZIP code 
• Information about your HVAC issue or service request 
• Any other information you choose to provide through our forms 

We may also automatically collect certain technical information, including:

• IP address 
• Browser type 
• Device type 
• Pages visited 
• Referring website or source 
• General location data 
• Website usage data collected through analytics tools 

We use your information to:

• Review and respond to your service request 
• Match you with a local HVAC contractor or service provider 
• Contact you regarding your request 
• Improve our website, advertising, and lead quality 
• Monitor site performance and analyze traffic 
• Maintain business records and protect against fraud or misuse 

By submitting your information on our website, you understand that we may share your information with one or more local HVAC contractors, technicians, or service providers so they can contact you regarding your request.

We may also share information with service providers that help us operate our business, such as:

• Website hosting providers 
• Analytics providers 
• Advertising platforms 
• Form, CRM, or communication tools 

We do not sell your personal information for unrelated third-party marketing purposes.

We may use tools such as Google Analytics and advertising platforms to understand how visitors use our website and to improve our marketing.

These tools may collect information about your device, browsing activity, and interactions with our website through cookies, pixels, or similar technologies.

Our website may use cookies and similar tracking technologies to:

• Improve website performance 
• Measure traffic and usage 
• Support advertising and remarketing efforts 
• Remember preferences where applicable 

Most web browsers allow you to control cookies through browser settings.

We keep personal information for as long as reasonably necessary to operate our business, respond to inquiries, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and organizational measures to protect the information we collect. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You may contact us to:

• Request access to the personal information you submitted 
• Request correction of inaccurate information 
• Request deletion of your information, where applicable 
• Ask questions about how your information is used 

To make a request, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our privacy practices, you can contact us at:

Cincy Pro Home
Email: info@cincyprohome.com